Resource Center

CALL FOR TODAY’S SPECIAL

Our resource center is where you can find access any of the necessary companion documentation to our product range. Each product range has five resource categories to make finding the information you are looking for easier. The Brochure category contains advertising and promotional material relating to the products. The certificate category contains any information relating to structural, wind and fire ratings. The Instructions category includes information pertaining to the setup of our products. Specs includes all the technical specifications for each range. Templates includes all the files necessary for supplying artwork for custom printing our products.

Instant Canopies

Inflatable Tents

Pavilion Event Tents

Pinnacle Event Tents

Fabric Certification

NFPA-701
CPAI-84

Instructions Manuals

Please inquire.

Artwork

Please inquire.

Crest Event Tents

Fabric Certification

NFPA-701
CPAI-84

Instructions Manuals

Please inquire.

Artwork

Please inquire.

Star Poles & Arch Tents

Banners

Frequently Asked Questions

What Format Do You Require My Logo In For Custom Printing?

We require your logo in vector format, ai, eps or pdf. This allows us to easily move your logo onto the pop up canopy template that will be given to you for approval.

My Custom Canopy Tent Artwork is too large to send via email, how can I supply my artwork?

Artwork can be supplied via Dropbox, We Transfer or USB.

Where Can I Find My High Resolution Logo For Custom Branding?

The original creator of the logo or advertising/ marketing companies who have printed your logo on a large scale printer previously. The file can be an ai or eps format that can only be opened on graphic computers with the program downloaded. Our design team will check the quality of the logo and advise you if its not suitable to print. For low resolution logos, we offer a recreation service for a fee.

Do I need to approve my artwork

Once you have supplied an artwork brief and images/ logos you will be supplied with a proof and changes can be made if required. All custom orders require a written approval and production will not commence until a written approval and a minimum 50% deposit payment is received. Please do not supply the approval form/ written approval until you are satisfied with the artwork and no further changes are required.

I have received a mock-up in the quoting process, is this what will be printed?

Mock-ups are used as a visual aid and aren’t used to approve artwork. Once an order is confirmed our designers will put together a pre-printed layout that will be used to approve the artwork. Once you are satisfied with the artwork please supply the written approval.

I have a due date, who do I advise?

Please advise your salesperson or graphics co-ordinator so arrangements can be made. Any failure to adhere to the supplied artwork and payment deadlines can result in a delay to the deliver of your order.

What is included in the bronze artwork package?

Bronze artwork packages include logo and text placement. We have artwork packages to suit all customers needs. Our design team will advise if your order will require an artwork package.

My artwork has been approved and payments has been made, what happens next?

Our logistics team will track your order and keep you up to date with an estimated time of arrival.

I do not have specific CMYK or PMS codes, does this matter?

This isn’t a problem, please let your graphics co-coordinator know what color you would like to achieve and they will be able to assist.