Shipping and Returns
All goods are offered for sale subject to available stock. If an item is out of stock, we may contact you to offer a substitute. If you do not accept a substitute item and your credit card has been charged for an item that is out of stock, we will cancel your order and issue a credit to your credit card account in the amount charged. Where part of an order cannot be fulfilled immediately, the part that can be supplied will be dispatched as soon as possible.
All prices are in US dollars. All prices are subject to change without notice.
We ship within the United States of America & Canada only. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment. Extreme Canopy reserves the right to change shipping charges after a payment has been made if insufficient shipping fees have been applied. In this situation you will be contacted and be given the opportunity to cancel the order and receive a full refund.
Please note that we use outside freighting companies and we cannot be responsible for unforeseen delays.
It is your responsibility to enter the correct delivery address details at the time of ordering. Please note, we are unable to deliver to a P.O. Box. Please make sure you include the contact name and phone number for the order.
Alternatively, pick up is available in our Huntington Beach Store only.
Monday-Friday 8:30am – 5:00pm
Crest Tents & Pavilion Tents
Crest Tents & Pavilion Tents will have additional shipping costs from what appears on the online store. All Crest & Pinnacle sales will have additional shipping costs added after the point of sale.
Faulty or Damaged Products
If you receive a faulty or damaged product a replacement will be provided. Replacement products will be produced as a priority item.