We received a slightly damaged bolt and were unable to assemble the carrying case. I assumed it would be a... Read MoreWe received a slightly damaged bolt and were unable to assemble the carrying case. I assumed it would be a hassle to get a replacement from the manufacturer, so I went to Home Depot, didn't find the right bolt, and finally purchased what I thought might work from Ace hardware. Turns out, it didn't fit, so I had to make another trip to return the bolt. THEN decided to contact customer service for a new bolt. The receptionist referred me to the warehouse with specific instructions on how to request a new part. I did it and in a couple days an entire wheel replacement kit arrived. I should have just called the company first. good customer service, fast delivery. Read Less
